Residential Property Administrator

Skills:

• Matric (essential)
  - National Diploma (advantageous)
  - 2–3 years’ experience in Property Administration or a related environment
  - Student accommodation experience advantageous
  - Strong reconciliation and numerical accuracy skills
  - Strong communication and interpersonal skills
  - Ability to manage arrears and follow up on outstanding payments
  - Ability to work with students and handle queries professionally

• Manage student intake, applications, and leasing documentation
  - Ensure all lease information is accurately captured, updated, and maintained
  - Conduct credit checks and vet prospective students
  - Monitor occupancy levels and report on vacancies
  - Generate monthly billing, statements, and interest calculations
  - Process debit orders and monitor payment allocations
  - Manage arrears, issue letters of demand, and handle AOD agreements
  - Facilitate handover of defaulting accounts for escalation or legal action
  - Process refunds, deposits, and account closures
  - Assist with reconciliations and monthly management reporting
  - Handle student queries via email, WhatsApp, and support channels
  - Maintain accurate records and ensure compliance with internal processes
  - Support the Property Manager with administrative and reporting duties