Training and Development Coordinator

TRAINING AND DEVELOPMENT COORDINATOR

Position Overview

The Training and Development Coordinator supports the development, coordination and evaluation of Uspire’s training programmes to ensure they are relevant, practical, well-organised and aligned with client, participant and industry needs.

Reporting Structure

• Reports to: Chief Executive Officer
• Supervises: None

Key Responsibilities

• Research training needs, market trends, skills gaps and development opportunities.
• Support development of course outlines, materials, case studies and assessment tools.
• Coordinate training schedules, logistics, registration, records and participant communication.
• Liaise with facilitators, clients, participants, suppliers and training partners.
• Monitor programme delivery, participant experience and facilitator effectiveness.
• Prepare evaluation reports and recommend improvements.
• Support proposals, marketing materials, client follow-ups and repeat training opportunities.
• Support digital learning processes and internal staff development records.

Qualifications and Experience

• Bachelor’s degree in Education, HR, Business Administration, Training and Development or related field.
• 3+ years’ experience in training coordination, learning and development or programme administration.
• Experience in CPD, corporate/public sector training, course development or training evaluation is an added advantage.
• Excellent communication, research, coordination and organisational skills.
• Proficient in Microsoft Office, Google Workspace and digital collaboration tools.
• Professional, confidential, detail-oriented and able to follow through.