CHINESE TRANSLATOR

Key Responsibilities

1. Translation & Interpretation

• Provide accurate translation of business documents, contracts, policies, and training manuals (Chinese <-> English).
• Act as the lead interpreter for management during high-level meetings, site visits, and negotiations with suppliers or government officials.
• Localize company SOPs (Standard Operating Procedures) to ensure clarity for local staff.

2. Operations Management

• Team Leadership:​ Manage, train, and mentor local teams (e.g., Baristas, Logistics Staff). Handle recruitment, scheduling, and performance reviews.
• Operational Excellence:​ Oversee daily store/project operations, ensuring compliance with quality standards, service levels, and hygiene regulations.
• Financial & Inventory Control:​ Assist in budget planning, cost control, and inventory management. Ensure the branch operates within budget.
• Stakeholder Liaison:​ Facilitate smooth communication between Chinese expatriate managers and local employees to foster a positive working culture.

Qualifications & Requirements

• Nationality:​ Zambian National (or permanent resident).
• Language Proficiency:​ Native/Fluent English​ and Fluent Mandarin Chinese​ (HSK Level 5 or above is highly preferred). Must be able to read/write complex business documents in both languages.
• Education:​ Bachelor’s Degree in Business Administration, Linguistics, International Trade, or a related field.
• Experience:
• Minimum 3 years of experience in a managerial role.
• Experience in the Food & Beverage (F&B), Retail, or Logistics sectors is a plus.
• Prior experience working with Chinese companies is a distinct advantage.
• Skills:​ Strong leadership, cross-cultural communication skills, proficiency in MS Office, and the ability to work under pressure.